Safety

For Drivers:

Vehicle Inspection:

• Before each trip, conduct a thorough inspection of your vehicle to ensure it is in proper working condition.
• Check brakes, lights, tires, and other essential components.

Driving Responsibly:

• Adhere to traffic rules and regulations at all times.
• Avoid speeding and maintain a safe driving distance from other vehicles.
• Do not use your mobile phone while driving.

Customer Interaction:

• Be polite and professional when interacting with passengers.
• Focus on driving and avoid engaging in distracting conversations.

Emergency Preparedness:

• Familiarize yourself with emergency procedures and contact numbers.
• Have a first aid kit in your vehicle and know its location.

Vehicle Security:

• Keep the doors locked while driving, especially in crowded areas.
• Report any suspicious activity to the authorities.

Personal Safety:

• Be cautious when accepting rides, and verify the identity of passengers.
• If a situation feels unsafe, trust your instincts and take necessary precautions.

Communication:

• Maintain open communication with passengers regarding the route and estimated time of arrival.
• Report any issues or concerns to the platform immediately.

Hygiene and Cleanliness:

• Keep your vehicle clean and well-maintained for a comfortable and safe environment.
• Follow hygiene practices, especially during the ongoing health concerns.

For Passengers:

Verify Driver Identity:

• Ensure the driver's identity matches the details provided by the platform.
• Check the vehicle details before getting in.

Buckle Up:

• Always wear your seatbelt during the entire ride.

Respect Driver's Focus:

• Allow the driver to concentrate on the road without unnecessary distractions.

Emergency Information:

• Familiarize yourself with emergency exits and know where safety equipment is located.

Hygiene Practices:

• Follow hygiene etiquette and maintain cleanliness during the ride.
• If you are feeling unwell, consider canceling or rescheduling the trip.

Communication:

• Communicate with the driver regarding the destination and any specific preferences.

Secure Belongings:

• Ensure your belongings are secure and not obstructing the driver's view.

Emergency Situations:

• In case of an emergency, remain calm and follow the driver's instructions.
• Know the emergency exit locations and procedures.

Feedback:

• Provide constructive feedback to the platform about your experience.